The restaurant
marketing agency
that cuts the fees.
Platform commissions eat 28-32% of every order. No-shows idle your best tables. Google Maps invisibility hands covers to competitors. As a restaurant marketing agency, we fix all of it, marketing, software, and AI automation purpose-built for F&B operators.
What a restaurant marketing agency should actually cover.
Our restaurant marketing agency covers Google Maps, paid ads, direct ordering, reservations, reputation, and CRM. We don't hand you off to specialists. We run it all.
Mise
Reservations, table management, order management, CRM, loyalty, delivery platform integration, and real-time analytics, built as one platform, not bolted together from five tools.
Paid Acquisition
Google Search, Meta, and TikTok campaigns built around cover intent, not vanity reach. Every dirham targeted at people searching to eat tonight.
Review & Reputation
A systematic post-visit review flow that turns happy guests into Google reviews before a bad one appears. We've taken restaurants from 2.8 to 4.7 stars in under 90 days.
Local SEO & Maps
Google Business Profile optimisation, citation building, and "best restaurant in [area]" ranking, so you appear before competitors when someone decides to eat out.
WhatsApp AI Booking Agent
An AI agent that handles reservation requests 24/7 via WhatsApp, confirms bookings, sends reminders at 24h and 2h, collects pre-arrival preferences, and re-engages no-shows automatically. Average no-show rate drops from 22% to under 4%.
Website & Direct Ordering
A commission-free direct ordering and table reservation website. Every order through your site saves 28-32% vs Careem Food, Deliveroo, or Talabat. We build, host, and optimise it.
We own every stage of the guest journey.
Found on Google & Maps
Local SEO, Google Business, paid search, you appear at the top when someone searches "restaurants near me".
Confirmed Reservation
WhatsApp or direct website. Booking confirmed in seconds, reminders sent at 24h and 2h, no-shows handled automatically.
Staff Know Before They Arrive
CRM holds guest preferences, allergies, and occasions. Front-of-house is briefed before the table sits down.
Loyalty & Re-Engagement
Automated WhatsApp flows, loyalty points, birthday offers, and win-back sequences for guests who haven't visited in 30+ days.
Reviews & Word of Mouth
Post-visit review requests via WhatsApp, timed at the perfect moment. Happy guests become Google stars. Stars become new covers.
Mise. One platform. Every layer of your restaurant.
Most restaurant software is four or five tools duct-taped together. A separate POS, a separate reservation system, a delivery aggregator dashboard, a loyalty app. The data doesn't talk to each other. Staff juggle screens. Owners make decisions from memory. We built one platform that connects all of it.
Request a demoEvery format. One partner.
Fine Dining
Reservation-first operations where no-show management, pre-arrival guest profiling, and review reputation determine whether a weekend is profitable or not.
Casual & All-Day Dining
High-volume operations competing on Google Maps visibility, delivery platform ranking, and repeat visit frequency. Direct ordering volume and loyalty loops cut platform dependency.
QSR & Fast Food
Speed, throughput, and delivery margin. Multi-location brands need unified order management, aggregator fee reduction strategies, and performance marketing that drives direct orders at scale.
Cloud Kitchens
Delivery-only with 100% platform dependency. The entire margin battle is fought on Deliveroo, Careem Food, and Zomato rankings, we help you win it and build a direct channel as your exit.
Cafes & Bakeries
Community-anchored brands that live on repeat visits, morning routines, and Instagram discovery. Loyalty programs and social content strategies convert followers into daily regulars.
F&B Groups
Multi-brand hospitality groups need one centralised partner, not a different agency per brand. We manage cross-brand campaigns, shared CRM infrastructure, and consolidated group-level reporting.
The six reasons restaurants bleed margin.
Every restaurant marketing agency sees the same patterns. Here's what causes them and how we fix them.
Platform Commission Trap
Careem Food, Deliveroo, and Talabat take 28-32% of every order. For a restaurant doing AED 150K/mo in delivery revenue, that's AED 42,000-48,000 going out the door, before food cost.
We build your direct ordering channel and systematically shift delivery volume off platforms, clients average 68% direct order lift within 6 months.
No-Show Losses
The average Dubai restaurant loses AED 18,000-24,000 per month to no-shows. A table of 4 that doesn't show represents AED 800-1,400 in lost revenue and a seat that could have been resold three times.
WhatsApp AI sends reminders at 24h and 2h, handles rescheduling, and auto-releases and re-books confirmed no-shows. Average no-show rate drops to under 4%.
No Guest Data
When guests book via Deliveroo or walk in and pay cash, the restaurant owns none of the relationship. No contact details, no order history, no way to bring them back without paying the platform again.
Every touchpoint, booking, WiFi, receipt, review request, is a guest data capture moment. We build the CRM and flows that turn anonymous diners into known, returnable guests.
Google Maps Invisibility
Over 70% of dining decisions in UAE and India start with a Google search, "restaurants near JBR", "best brunch Dubai". If you're not in the top 3 of the Maps pack, you're invisible to that decision.
Full Google Business Profile optimisation, photo strategy, citation building, and keyword-targeted review collection, we've taken restaurants from page 2 to the top 3 Maps pack in 60-90 days.
Bad Ratings Killing Covers
A 3.6-star Google rating vs a competitor's 4.5 costs you an estimated 40-50% of the walk-in decisions that compare both. One bad review period can take months to undo organically.
Systematic post-visit review request flows, timed via WhatsApp at the moment of highest satisfaction. We've moved ratings from 2.8 to 4.7 stars within 90 days.
Multi-Platform Chaos
Managing Careem, Deliveroo, Talabat, and a POS on separate dashboards means staff switching screens constantly, and missed orders, wrong item counts, and end-of-day reconciliation that never quite adds up.
Mise aggregates all delivery platform orders into a single KDS view. One screen. All platforms. Real-time sync. No missed orders.
Real numbers. Anonymised clients.
All data from active restaurant marketing agency client accounts. Names withheld at client request.
Dubai Casual Dining Group, From Platform-Dependent to Platform-Optional in 8 Months
A 4-location casual dining group in Dubai was generating AED 310,000/month in total revenue, but AED 94,000 was going straight to Careem Food, Deliveroo, and Talabat. No-shows were running at 22% across all locations. Their Google rating across branches averaged 3.4 stars. They had no CRM, no guest data, and no direct channel.
We deployed Mise across all four locations, built a commission-free direct ordering site, launched the WhatsApp AI booking agent, and ran a systematic Google review programme. Eight months later, almost nothing looked the same.
Restaurant markets we know cold.
- Careem Food, Deliveroo, Talabat
- WhatsApp-first dining culture
- Multi-nationality guest base
- Premium experience expectations
- Swiggy, Zomato dominant
- Price-sensitive, volume-driven
- Aggressive UPI direct ordering
- Fast-growing delivery market
- Just Eat, Deliveroo ecosystem
- Review culture highly influential
- GDPR-compliant CRM
- Strong OpenTable market
- DoorDash, Uber Eats dominant
- Yelp + Google review duopoly
- Toast/Square POS integration
- Multi-location franchise clients
Read the research. Then call us.
Why Careem Food, Deliveroo, and Zomato Are Taking 30% of Every Order, And Four Ways to Take It Back
The No-Show Problem: How Dubai Restaurants Lose AED 18,000 a Month to Empty Tables
The Google Review System That Took a Dubai Restaurant from 2.8 to 4.7 Stars
Questions restaurants always ask first.
If yours isn't here, email us.
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Why Careem Food, Deliveroo, and Zomato Are Taking 30% of Every Order, And Four Ways to Take It Back
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Our Markets
We work across 10 global markets
Running live campaigns in each of these markets. Click your city to see how we approach it locally.
Your platform fees are the easiest win. Let's start there.
Send us your current monthly delivery revenue split and we'll show you exactly what a direct channel would be worth, in AED, dollars, or rupees. No cost, no commitment, no pitch deck.